Salesforce commercial change
Pricing intelligence
Salesforce prices move in steps: announced, published, metered. Every item here shows the step it is at, the Salesforce page that says so, and the day we last checked it.
Every monitored price, over time
- Agentforce actionsLiveLive
- Flex CreditsLiveLive
- VoiceLiveLive
- PromptsLiveLive
- Digital WalletLiveLive
- External agent billingAnnouncedAnnounced
- Headless Platform Interaction multiplierTBATBA
- Agent registrationAnnouncedAnnounced
- Hosted MCP billingTBATBA
- Data 360 on Flex CreditsLiveLive
| Item | Status today | History |
|---|---|---|
| Agentforce actions | Live | 15 May 2025: 20 credits at launch; 31 Aug 2026: Unchanged on latest card |
| Flex Credits | Live | 15 May 2025: Launched at $500 |
| Voice | Live | 24 Oct 2025: Voice rows added; 31 Aug 2026: Unchanged on latest card |
| Prompts | Live | No dated change recorded |
| Digital Wallet | Live | No dated change recorded |
| External agent billing | Announced | 31 Aug 2026: Rate card: TBA; 17 Sep 2026: Billing model announced; Nov 2026: Target: agent registration; Not dated: Metering starts |
| Headless Platform Interaction multiplier | TBA | 31 Aug 2026: Rate card: TBA; 17 Sep 2026: Notice promised; Not dated: Multiplier published |
| Agent registration | Announced | 31 Aug 2026: Rate card: TBA; 17 Sep 2026: Billing model announced; Nov 2026: Target: agent registration; Not dated: Metering starts |
| Hosted MCP billing | TBA | 9 Oct 2025: Beta, pricing TBA; 29 Apr 2026: GA, billing TBA; Not dated: Metering starts |
| Data 360 on Flex Credits | Live | 24 Feb 2026: Flex Credits available |
Source. Pricing registry timelines, from Salesforce's rate cards, release notes, Help articles and news pages. Last verified 25 Oct 2026
What Salesforce charges for, and how sure that is.
Each value is read from Salesforce's own pages. An announced meter is not a price, and TBA is never a number.
| Item | Current value | Status | Last verified |
|---|---|---|---|
| Agentforce actionsFlex Credits Rate Card | 20 credits per action | Live | 25 Oct 2026 |
| Flex CreditsAgentforce Pricing | $500 per 100,000 credits | Live | 25 Oct 2026 |
| VoiceFlex Credits Rate Card | 30 credits per voice action | Live | 25 Oct 2026 |
| PromptsFlex Credits Rate Card | 4 credits per Standard Prompt (per 2,000 tokens) | Live | 25 Oct 2026 |
| Digital WalletAbout Digital Wallet | Free in-org consumption monitoring — not the bill | Live | 25 Oct 2026 |
| External agent billingSalesforce Help KB 005360285 | Not yet metered | Announced | 25 Oct 2026 |
| Headless Platform Interaction multiplierFlex Credits Rate Card | TBA | TBA | 25 Oct 2026 |
| Agent registrationSalesforce Help KB 005360285 | Register within 3 months of Salesforce's notice | Announced | 25 Oct 2026 |
| Hosted MCP billingHosted MCP Servers | TBAFlex Credits required | TBA | 25 Oct 2026 |
| Data 360 on Flex CreditsData Services Billable Usage Types for Data 360 | Flex Credits or profile pricing since 24 Feb 2026 | Live | 25 Oct 2026 |
Source. Salesforce rate cards, pricing pages and Help articles, linked on each row.
Last verified 25 Oct 2026
The latest moves, dated.
Rate cards, editions and meters change several times a year. These are the most recent changes the registry records, each from Salesforce's own pages.
| Item | What changed | Status after |
|---|---|---|
| Oct 2026 | ||
| Agentforce Coworker User License | Added to pricing page | Live |
| 17 Sep 2026 | ||
| Notice before HPI metering starts | 30 days' notice promised | Announced |
| Headless Platform Interaction multiplier | Notice promised | TBA |
| Headless Platform Interaction | Billing model announced | Announced |
| 3 Sep 2026 | ||
| September 2026 edition change | New editions launched | Live |
| Agentforce 1 editions (legacy) | Replaced by Max | Retired |
| Unlimited edition (legacy) | Replaced by Advanced | Retired |
| Enterprise edition (legacy) | Replaced by Core | Retired |
| Max edition | Max launched | Live |
| Advanced edition (Sales and Service Cloud) | Advanced launched | Live |
| Core edition (Sales and Service Cloud) | Core launched | Live |
| 31 Aug 2026 | ||
| Headless Platform Interaction | Rate card: TBA | TBA |
Source. Pricing registry timelines, built from Salesforce's rate cards, release notes and news pages.
Last verified 25 Oct 2026
External agents: announced, not yet priced.
The one meter Salesforce has announced but not priced. When the multiplier is published, this panel changes and the layout does not.
Pricing status
Salesforce Help
Headless Platform Interaction
Every successful call a registered external agent makes to Salesforce, over MCP or direct API, will be metered as a Headless Platform Interaction and paid in Flex Credits. The meter is not active yet.
- Status
- Announced
- Metering
- Not yet metered
- Multiplier
- TBA
- Notice
- 30 days' notice
- Target
- Targeting November 2026
- Where
- Production orgs only
- Last verified
- 25 Oct 2026
- Official source
- Understand AIforce Impact (Knowledge Article 005360285), 17 Sep 2026
Modeling scenario · Any cost shown for this item is a scenario, not official Salesforce pricing.
Status over time
Verified 25 Oct
| Date | Event | Status |
|---|---|---|
| 31 Aug 2026 | Rate card: TBA | TBA |
| 17 Sep 2026 | Billing model announced | Announced |
| Nov 2026 | Target: agent registration | Announced |
| Not dated | Metering starts | Live |
Last verified 25 Oct 2026
Every successful call a registered external agent makes over Model Context Protocol (MCP) or API will be metered and paid in Flex Credits, in production orgs only. Until the multiplier is published, any cost for it is a scenario.
What MCP access will be charged forAnswers, with their sources.
Each page answers one question first, then shows the price, what is known, what is not, and where every line comes from.
- 01Why was I charged?Why did Salesforce charge me for Flex Credits?The common reasons a Flex Credits line appears on an invoice, and the Order Form entries that decide whether the amount is right.LiveLast verified 25 Oct 202620 Salesforce sources
- 02PriceHow much do Salesforce Flex Credits cost?The list price, every meter on the current rate card, the five ways to pay and what Salesforce leaves unpublished.LiveLast verified 25 Oct 202616 Salesforce sources
- 03Digital WalletWhat does Salesforce Digital Wallet actually show?What the consumption card shows, how alerts work, why nothing stops at 100%, and the burn rate it leaves you to calculate.LiveLast verified 25 Oct 202616 Salesforce sources
- 04Agentic accessWhat will Salesforce charge for MCP and external agent calls?Headless Platform Interaction, the meter for external agents' MCP and API calls: announced, not yet metered, multiplier TBA.AnnouncedLast verified 25 Oct 202610 Salesforce sources
- A different question? Ask CalculateForce.Curated answers, checked against Salesforce's published pricing.
Hear when a status changes.
Pick the topics that touch your contract. Where each stands today:
- AgentforceLive20 credits per action
- Flex CreditsLive$500 per 100,000 credits
- MCPTBAFlex Credits required
- Headless Platform InteractionTBANot published yet
- Data 360LiveFlex Credits or profile pricing since 24 Feb 2026
Pricing Alerts
Notify me when Salesforce changes this.
How a price gets onto this page.
One registry feeds these pages, the calculators and Ask CalculateForce. These are its rules; its tests enforce them.
- Registry facts
- 151
- Official sources
- 111
- Live135
- Announced6
- TBA4
- Retired4
- Unverified2
Counted from the registry as published, last verified 25 Oct 2026. Sources are Salesforce's own: salesforce.com with its Help and Developer sites, Slack, Tableau, MuleSoft, its SEC filings, and Internet Archive copies of those pages.
- 01Every value on these pages is read from the registry; none is typed in.
- 02LIVE needs an official Salesforce source. Anything only third parties report is UNVERIFIED.
- 03TBA never carries a number. An unpublished price is a slot that says TBA.
- 04Every fact quotes its source verbatim, in 30 words or fewer, with the date it was last checked.
- 05A retired price keeps its last value and names what replaced it.
- 06When Salesforce publishes nothing a buyer needs, such as volume discounts, the absence is recorded: “Not published”.
- Live
- In effect now, per an official Salesforce source.
- Announced
- Announced by Salesforce; not yet in effect or not generally available.
- TBA
- Salesforce has said it will exist; the price or meter is not published.
- Retired
- No longer sold or superseded.
- Unverified
- Reported by third parties; not confirmed by Salesforce.